At Swahili Today, we are committed to publishing accurate, fair and reliable journalism. We take responsibility for the information we publish and recognise that errors can occur in the reporting, editing, translation or publication of news.
When we identify a factual error, we work to correct it as promptly as reasonably possible. This policy explains how readers can report errors and how Swahili Today handles corrections to its published content.
Reporting an Error
Readers, sources and other individuals who believe that an article published by Swahili Today contains inaccurate or misleading information are encouraged to contact our newsroom.
Please email info@todaysw.com or use the contact form on our Contact Us page. Where possible, include the article’s URL, a description of the disputed information, the relevant passage and any documents or reliable sources that may help us assess the matter.
Providing supporting evidence helps our newsroom investigate a complaint more effectively. We welcome good-faith reports of factual errors, regardless of whether they come from readers, public officials, organisations, article subjects or other sources.
How We Review Reported Errors
Every correction request should be assessed on its merits. Our newsroom may review the original reporting, consult the journalist or editor responsible, examine relevant documents, and contact appropriate sources to establish whether an error occurred.
Submitting a complaint does not automatically mean that an article will be changed or removed. Editorial decisions are based on the available evidence, the accuracy of the published information and the circumstances of the case.
We aim to review credible reports promptly and make necessary corrections without unreasonable delay. The time required may depend on the complexity of the issue and the availability of supporting evidence.
How Corrections Are Published
When Swahili Today confirms a significant factual error, we correct the affected article and add a correction note explaining what was wrong and what has been corrected. Where appropriate, the note will identify the relevant detail so readers can understand the nature of the correction.
We seek to make significant corrections transparent rather than silently changing material information in a way that could mislead readers who have already read or shared the article.
Minor errors, such as spelling, punctuation or formatting mistakes that do not affect the meaning of a report, may be corrected without a formal correction note. Changes that affect the facts, meaning or interpretation of a story receive greater scrutiny.
Updates to Developing Stories
News reports may change as new information becomes available. When a developing story is updated to reflect verified developments, additional context or new information, Swahili Today may revise the article accordingly.
A routine update is not necessarily a correction. However, if an earlier report contained a material factual error, we will address that error in accordance with this policy rather than treating it simply as a new development.
Corrections, Clarifications and Retractions
A correction addresses factually wrong information. A clarification provides additional context or explains wording that may have been unclear or open to misunderstanding. A retraction may be appropriate when a report cannot be substantiated or contains serious problems that cannot adequately be resolved through an ordinary correction.
Swahili Today assesses each situation individually. Where a retraction is warranted, we may remove the article from publication or clearly indicate its status, taking account of the circumstances and the public interest.
Corrections Across Languages
Swahili Today publishes in English and Swahili through its Swahili Leo section. When a factual error affects reporting published in both languages, we will take reasonable steps to ensure that the relevant versions are corrected and that important context is preserved.
A correction made to one language edition should not leave a materially misleading version of the same report available in the other edition.
Editorial Responsibility
The Swahili Today newsroom is responsible for reviewing reported errors and determining the appropriate editorial response. Decisions are based on evidence and editorial judgment, not solely on a request from a person or organisation mentioned in a report.
We do not guarantee that every complaint will result in a change, but we are committed to considering credible concerns fairly and addressing verified errors responsibly.
Contact Us
If you believe an article published by Swahili Today contains a factual error, please contact us through our Contact Us page or email info@todaysw.com.
Please include the article link and enough information for our newsroom to identify and investigate the issue.
Swahili Today remains committed to accuracy, accountability and transparency in its journalism.